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Call 515-981-6330
Remote & on-site support
Expert technical support
Fast diagnosis for computers and devices. Choose a tier or call for urgent issues.
Common support
Technical support (24/7)
Call for urgent issues or to confirm the best tier.
515-981-633099%
Satisfaction
Free
Assessment
24/7
Intake
3+
Devices / plan
We support
Included support for everyday computer and IT needs—remote or on-site when it makes sense.
Tune-ups
Best for: slow startup / cleanup
Speed, cleanup, and optimization so your system stays responsive.
Peripherals
Best for: printer & device setup
Printers, accessories, and device setup wired or wireless.
Virus help
Best for: malware / safer protection
Malware removal, safer settings, and practical protection guidance.
Crash debugging
Best for: freezes / errors
Freezes, errors, and crashes—root cause diagnosis and fixes.
Pricing
Plans that fit how you work
Same structure you asked for—simple annual tiers plus a one-time fix.
One-Time Diagnostic & Fix
Single remote repair session.
$69.99
One session, one issue
- ✓Remote technical troubleshooting
- ✓Fix a specific issue in one session
- ✓Install/uninstall support (within scope)
- ✓Security cleanup recommendations
- ✓Documentation of changes + next steps
For one specific issue
Technical Pro Plan
Yearly support + protection setup.
$109.99/year
Reg. $149.99/year
Up to 3 PCs
- ✓24/7 live technical support
- ✓Anti-virus and firewall protection setup
- ✓Warranty-backed remediation (terms apply)
- ✓Setup: email, printers, peripherals
- ✓Virus/spyware removal support
- ✓Software errors & crash troubleshooting
Yearly plan (request + ongoing support)
Technical Complete Plan
Pro + Wi-Fi allowance & cloud storage.
$169.99/year
Reg. $199.99/year
Up to 3 PCs
- ✓24/7 live technical support
- ✓Anti-virus and firewall protection setup
- ✓Warranty-backed remediation (terms apply)
- ✓Wi-Fi data protection allowance (10GB/mo)
- ✓Secure cloud storage (50GB)
- ✓Unlimited virus removal + technical support
Yearly plan (request + ongoing support)
Process
Three simple steps
No jargon—just a clear path from request to fix.
- 1
Tell us
Brief issue + tier preference.
- 2
Plan
We confirm scope & timing.
- 3
Resolve
Fix, secure, document.
- Transparent diagnosis
- Security-first cleanup
- Written summary
Support lanes
Remote session
Best for software issues, cleanup, and setup guidance.
On-site visit
When hands-on support is required for devices or network setup.
After-service summary
You get a clear note of what changed and recommended next steps.
Support promise
What you can count on
A diagnosis-first approach, secure handling, and a clear after-summary—so you know what happened and what’s next.
Clear communication
We explain the issue in plain language and confirm scope before we proceed.
Secure handling
Remote work is done with safe steps and careful attention to your device and data.
Written summary
After the session, you get a simple note of what changed and what to do next.
Fix-first troubleshooting
We focus on the root cause—then apply a practical solution you can rely on.
Security-first, always
We prioritize safe steps, careful access, and clear documentation—so the fix is secure and stays stable.
FAQ
Common questions
Quick answers before you contact us.
Contact
How to reach us
Call for the fastest response, email for details, or send a short message—we'll follow up.
Next step
Choose the fastest way to get help.
Attach screenshots or error text if helpful—we'll reply with next steps.
What to expect
- We confirm your request before remote work begins
- Remote-first; on-site when needed
- Clear notes on what we changed
Name, email, and a brief description—takes under a minute.